Once you have created an account on Optus, you cannot change its primary username online but you can view and reset the password. Each broadband service allows the user to create one primary username and password which is for exclusive use. It helps in accessing Member Services, My Account and their OptusNet Email Account.
Secondary or Alternative Usernames can be added and removed by the user without any cost involved.
If you need any assistance in the processor facing any other technical glitch then you are free to contact the team of experts. You can reach the team by dialing Optus Email Helpline Number Australia 1800-764-852 and they will respond to your call instantly. You can connect with the team via live chat or email also and our team will get back you as soon as possible with an appropriate solution. Our experts are experienced in resolving issues quickly without any delay and ensure similar issue don’t crop up in the future.
How to see, add and delete secondary email accounts?
If the user knows about their My Account sign in details, then it is easy for them to see and edit all the linked email accounts as well as can change their passwords.
Follow the below guidelines for adding and removing secondary mail accounts-
- Log into your My Account After following the above directions, next to ‘Secondary email accounts’, tap on ‘Add email account’.
- For your new mail account, you need to give name, choose a username and check whether it is available or not. Then create a password.
- Once created, the new secondary mail will be available to you within 15 minutes and you can access it anytime.
- How to remove the alternative mail address-
- Keep in mind that once you have removed the alternative mail address, you cannot recover it.
- Perform the above instructions, within the ‘Secondary mail accounts’, look for the alternative mail which you would like to delete.
- Tap on ‘Delete’ and then confirm the request by tapping on ‘Delete’ again.
You can also consult the team of experts by dialing Optus Email Support number 1800-764-852 and they will help you to perform the recovery process. You can also discuss any technical glitch you are facing with the webmail. Our experts will help you in learning newly added features on the platform to enhance the emailing experience.
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